At Boksomi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Billing address
- Shipping address
- Telephone number (if provided)
- Payment information (processed securely by our payment providers)
Order Information
We collect information about:
- Products purchased
- Order history
- Delivery details
- Refund and return requests
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Date and time of your visit
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide access to purchased eBooks.
- Process payments securely.
- Respond to customer service requests.
- Send order confirmations and shipping updates.
- Improve our website and services.
- Prevent fraud and enhance security.
- Comply with legal and regulatory obligations.
Where permitted by law or with your consent, we may also send promotional emails. You can unsubscribe at any time.
3. Payment Security
Payments are processed through trusted third-party payment providers. Boksomi does not store your full credit or debit card details.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyse website traffic.
- Provide a better shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third parties when necessary, including:
- Payment processors.
- Shipping and delivery providers.
- Website hosting and technical service providers.
- Legal or regulatory authorities where required by law.
These third parties are only permitted to use your information for the services they provide on our behalf.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil your orders.
- Meet legal, accounting, and tax obligations.
- Resolve disputes.
- Enforce our agreements.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing.
- Request a copy of your personal data.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details on our website.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our customer support team through the contact information provided on our website.