Thank you for shopping with Boksomi. This Billing & Payment Policy explains how payments are processed and what you can expect when placing an order.
Accepted Payment Methods
We accept secure payments using the payment methods available at checkout, which may include:
- Visa
- Mastercard
- American Express
- Maestro
- PayPal
- Apple Pay
- Google Pay
- Other secure payment methods offered during checkout
All payments must be completed before your order is processed or your digital products are delivered.
Currency
All prices on our website are displayed in British Pounds Sterling (GBP £) unless otherwise stated.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If you do not receive a confirmation email, please check your spam or junk folder before contacting our customer support team.
Payment Security
Your payment information is processed through secure, encrypted payment gateways. Boksomi does not store your full credit or debit card details on our servers.
Pricing
We strive to ensure that all prices displayed on our website are accurate. However, if a pricing error occurs, we reserve the right to cancel or refuse any order placed at an incorrect price. If payment has already been taken, a full refund will be issued.
Taxes
Where applicable, prices include or exclude taxes as required by UK law. Any applicable taxes will be clearly displayed during checkout before payment is completed.
Failed or Declined Payments
If your payment is declined or cannot be processed:
- Please verify your payment details.
- Contact your bank or payment provider if necessary.
- Try an alternative payment method.
Your order will not be processed until payment has been successfully received.
Digital Products (eBooks)
eBooks are delivered only after successful payment has been confirmed. If payment cannot be verified, access to the digital product will not be provided.
Refunds
Approved refunds will be issued to the original payment method used for the purchase. Refund processing times typically range from 5–10 business days, depending on your bank or payment provider.
For more information, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding billing, payments, or charges, please contact our customer support team. We are happy to assist you.